Refund policy

Returns

Every Shawhan Farms product is a food product. For food safety, once an order ships we can't take it back or refund it because you changed your mind, and opened or returned jars can't be resold. All sales are final, except as described below.

Damaged, defective, or wrong items

If your order arrives damaged, defective, or isn't what you ordered, we'll make it right at no cost to you. Email info@shawhanfarms.com within 30 days of delivery with your order number, a short description of the problem, and a photo of the item (and the box, if it was damaged in shipping). We'll send a replacement or a full refund. There's no need to send anything back.

Refunds

Approved refunds go back to your original payment method. Please allow a few business days for your bank or card issuer to post it.

Questions

Email us anytime at info@shawhanfarms.com.